MediaMonks

New York

Creative Technologist -MediaMonks, New York

New York

MediaMonks, New York is looking to hire a new technology champion! You will be a key part of our pitch and sales process, supporting Growth Monks and Producers to help craft digital solutions for our clients. The Creative Technologist role is responsible for the implementation and support of technology-based solutions that drive efficiencies across complex workflows within MediaMonks. This role has primary responsibility for day-to-day support and management of a variety of tools and systems deployed throughout MediaMonks and used by Designers, Copywriters and local teams. This position also serves as a Developer, working directly with Creative leadership and Engineers to support the development of new tools to improve creative workflows and enable asset creation on a broad scale. By regularly evaluating existing tools and workflows, this role requires the ability to audit and propose new processes (and/or tools), which enhance Creative capabilities and optimize for maximum output.

As a partner to MediaMonks Creative leadership, you will have interaction with Creative team members to triage support requests, troubleshoot technology issues and provide frequent communication and guidance on best practices to ensure the consistent organization and delivery of creative assets required for global initiatives. This role also requires an ability to provide excellent customer service to our Clients and a dedication to resolve issues quickly and efficiently. You will also help train Creative team members on updates to technology-based workflows, issuing regular communications to alert the organization of any planned system outages, and for organizing/executing training sessions for various tools and systems.


Most importantly, this individual must have exceptional interpersonal skills and a desire to establish strong relationships with internal partners to become a trusted partner within MediaMonks, and to help drive strong adoption of new technologies and workflows across the entire organization.


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