Global Account Delivery Lead at MediaMonks NL


Our Monastery in Amsterdam is on the lookout for a Global Account Delivery Lead who can help one of our growing Pharma clients transition from traditional advertising to the wonderful world of endless possibilities in digital marketing. We’re looking to hire an experienced Delivery Lead with a background in Operations and practised in safeguarding quality, productivity and efficiency throughout our production cycles and across time zones. We’re looking for an entrepreneurial soul who comfortably wears different hats and is a stellar problem solver. While making sure that the current teams have everything they need, you’ll liaise with multiple offices to grow and improve processes as well as resourcing and recruitment.

Role & Responsibilities

1. You’ll dive deep into the client universe to truly understand business needs, identify pain points and map a fitting way of working.

2. You’ll define production strategies, write up workflows and dig deep into tooling and system solutions.

3. You’ll support the creation of documentation and training materials.

4. You’ll identify and protect measures of success.

5. You’ll plan calibration meetings and help build great relationships.

6. Work with the producers to recruit the right talent for our teams. Facilitate the progress by selecting, planning, and interviewing, as well as tracking progress globally.

7. Handle the onboarding of new employees by tag teaming with HR, facility managers and office assistants.

8. Whilst the production team focuses on the day-to-day, you look ahead and prepare the operation for growth.

9. Help solve problems and enable great communication between teams.

10. Liaise with the operational leads around the world.

11. Pinpoint wonderful workflows and choose the right tools and software per project. 12. Audit and streamline processes and help to introduce new software if needed. 13. Help nurture a positive learning environment.

14. Investigate automation where possible.

15. Think in infinite scalability by creating training documentation, tools, training sessions, train the trainer workshops...

Be our Global Account Delivery Lead!

At MediaMonks, you’ll join a successful and super-fast-moving company on a global mission to become the best (and most humble ;-) partner in any field and market.

In addition to an unlimited supply of awesome projects and coworkers, MediaMonks promises a one-of-a-kind company culture, amplified through many parties and prizes.

Please be attentive to the requirements for this role and accompany your application with a short cover letter detailing why you’re the right Monk for the job.

About MediaMonks

Working at MediaMonks is arguably the coolest thing to do right now. You’ll be joining a highly ambitious company on a global mission to become the best (and most humble ;-) ) production partner in any field and market, while enjoying a one-of-a-kind company culture.

If you meet and exceed this profile, stop playing on your phone and send us your best application so far. Please be attentive to the requirements and accompany your application with a custom cover letter detailing why you’re the right Monk for the job.


1. For this client-facing position you must have 5 years of experience in a mid or senior level role at top notch advertising agencies.

2. You have a background in project management, production or operations.

3. You’re comfortable doing many different things, all while remaining approachable. 4. You like creative problem solving.

5. You’re not shy of intensive recruitment cycles.

6. You thrive when given challenges.

7. You’re interested in supply chain optimization and production efficiencies.

8. You’re an independent and ambitious individual who’s also fast and focused.

9. You’re OK with a schedule that is flexible and not predictable.

10. You want to build international teams.

11. You’re fully up-to-date with the latest technologies and platforms and global developments in the field of digital advertising.

12. You’re confident in communicating in English at the highest international level, speaking Spanish and/or French too would be a big plus.

13. You have a switched-on, positive, proactive and problem solving mindset, happy to respond to curveballs, challenges and explore multiple solutions.

At MediaMonks we are an equal opportunity employer committed to building a respectful and empowering work environment for all our people. Here you will find a place to express yourself freely along with professionals who respect and embrace diversity in all its forms. We want every person who joins our team to feel free, real, and safe in their plurality. Join this amazing team.

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